McDonald's® - Chilton Industrial Estate

Welcome to the bustling hub of fast food at McDonald's® - Chilton Industrial Estate, located at Northern Rd, Chilton Industrial Estate, Retail Park, Sudbury CO10 2XQ, UK. This beloved chain strives to deliver classic fast-food favorites amidst the backdrop of the vibrant Sudbury area.

Upon stepping into this establishment—or navigating through the drive-thru—you'll experience the familiar scent of fries and burgers that many have come to adore. However, it's worth noting that this location has received a mixed bag of customer reviews, which reflect both the challenges and charm of fast food service.

  • Inconsistent Order Accuracy: Multiple customers have reported issues with accuracy in their orders, highlighting specific concerns like receiving the wrong items or discovering unwanted ingredients like bacon sneaking into their meals.
  • Service Speed: While some patrons enjoy the quick grab-and-go nature of the drive-thru, others lament long wait times that leave them feeling frustrated—especially when the temperature of their food is less than ideal.
  • Improving Experience: On a brighter note, customer Debbie Cooke praises the friendly staff and consistent cleanliness of the café. She also mentions the convenience of the McDonald's app for pre-ordering, which offers a streamlined experience and loyalty rewards.

Despite the hurdles, what remains undeniably appealing about McDonald's® - Chilton Industrial Estate is the comforting familiarity of their menu. From the signature Big Mac to the crispy chicken options, there’s something to satisfy every craving. The allure of grabbing a quick meal while taking advantage of the latest tech enhancements like the app keeps the spirit of fast food thriving.

In conclusion, while challenges with order accuracy and wait times may present a hurdle, the engaging atmosphere and menu offerings of McDonald's® - Chilton Industrial Estate make it a noteworthy stop for both loyal fans and newcomers alike. Just be prepared: your experience may vary, but the taste and convenience of a McDonald's meal rarely disappoint.

McDonald's® - Chilton Industrial Estate Menu

Location

Address: Northern Rd, Chilton Industrial Estate, Retail Park, Sudbury Co10 2xq, Uk, England CO10 1
Phone: (178) 731-5605

🕓 Work Hours
MON 10:55 - 22:00
TUE 10:55 - 22:00
WED 10:55 - 22:00
THU 10:55 - 22:00
FRI 10:55 - 22:00
SAT 10:55 - 22:00
SUN 10:55 - 22:00

Last Reviews

  • Author: Dan Boswell

    19 February 2025

    Don’t go in, you’ll wait for ages for a squashed burger and cold fries.Of course if you go to the drive through, then you’re not going to get half your order.Just take a bit of time to ensure the food is right.

  • Author: Nathan

    19 February 2025

    The worst mcdonald's hands down, only felt obliged to leave a review because of the countless times they mess a order up,the chicken i have had a few times it's so tough almost inedible, ask for no bacon? You best believe you're getting bacon. Time. After time. It's wrote on my receipt/ sticker asking for whatever it may be, no mayo no plain cheeseburger, you're not getting what you've asked. Staff are friendly enough but whoever is putting food together clearly can't follow simple instructions. Should you really have to check you're food at a drive through window? It's utterly ridiculous.Even the way it's set out when it gets busy you'll be stuck in a que just to leave. Total clowns.

  • Author: Stephen Graham

    19 February 2025

    Another McDonalds Drive Though.And the order was Wrong.What is the point of ordering a Grill Chicken Wrap with Mayo to be given a Crispy Chicken Wrap with BBQ Sauce which despite saying on the label printed outside is a a BBQ Chicken Wrap Grilles with No BBQ Sauce is still wrong.Diet coke looks nothing like a Chocolate MilkshakeAnd half the staff in the drive though window seems more interesting in providing running commentary on some woman outside struggling to negotiate the car park in a Mobility Scooter.The other wrap was fine, and the Fries were fresh cooked well and tasty.Not the worse McDonalds drive though Experian e I've had but also not the best either.Updated November Use the Click and Collect. option this time.Order was correct this time.Food was hot and staff seemed.more on the ball.All good was present and correctChocolate Milkshakes were correct!Nothing wrong.Much betterUpdated April Click and collect wasn't available.So had to go inside.Pickup area was extremely busy.Drive through was also very busy.Looks like a few more staff required perhaps?

  • Author: Debbie Cooke

    19 February 2025

    Been visiting here for years, staff always friendly and store constantly being cleaned. We now use the McDonald's app which is great for ordering ahead and collected either through driveway or counter or even brought to your table. Plus the rewards build up so quickly. Only downside I would say is that recently its impossible to park due to all the food delivery drivers taking all the spaces.UPDATEvisited yesterday via the drive through and once home noticed my granddaughters fruit bags were not there. I rang and was told 'nothing we can do' to which I said 'really' and his reply was a sarcastic 'really' yes fruit bags are not a big problem but the attitude and response was.Also why does this place not offer Decaf coffee?

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